Emergency call-out
A down spindle bleeds money by the hour. Say the words “machine down” and you go to the front of the line — diagnosis starts on the phone, travel starts after.
MS² Service & applications — the bread and butter
We fix the machines nobody else will touch.
Service and repair is not a department here — it is the company. Any make, Swiss or fixed headstock, under warranty or written off. Run by a field technician who spent years living out of a service van before he ever sold a machine.
01 Service & repair
Any make. That part matters.
Dealers service what they sell. We service what you own.
Troubleshooting, done like forensics
Nothing gets replaced until something gets proven. We chase the actual fault — not the parts cannon — which is why the fix stays fixed.
Alignment & geometry
Levelling, alignment and geometry checks after a crash, a move, or years of drift. Documented before/after numbers, not a shrug.
Rebuilds & revival
The machines other people wrote off. Spindles, way systems, turrets, guide bushings — brought back to spec and put back to work.
Preventive maintenance contracts
Scheduled PMs matched to your hours, materials and coolant chemistry — so the emergency call never has to happen.
Retrofit & integration
Bar feeder integration, high-pressure coolant, chip management, live-tool upgrades — specified and installed as one working system.
CitizenStarTsugamiNexturnHanwhaTornosHaasMazakOkumaDoosanNakamura-TomeMiyano…and yours
02 Applications engineering
The other half of the bread and butter.
Programming, process and prove-out — by someone who has stood at the machine while it ran.
ESPRIT posts & prove-out
Post development and edit-free G-code for the machine you own — including machines we did not sell you — proven out at the machine, not in a slide deck.
Cycle-time rescue
Your part already runs; we make it run faster. Toolpath, tooling and process reviewed together, savings written down in seconds per part.
Lights-out setup
Bar feed, tool life management and process stability engineered until second shift runs with the lights off.
Training at the machine
Your operators learn the process on your parts, on your floor — so the knowledge stays when we leave.
03 How a service call goes
Slow is smooth. Smooth is fast.
The motto is literal. Careful diagnosis is the fastest route back to making chips.
Call it in
Symptoms, alarms, what changed. Half of all faults narrow to a system before the van moves.
Diagnose & prove
On-site, evidence first. You get told what failed, why, and what it costs — before anything is replaced.
Repair & verify
Fixed, aligned, and test-cut. The machine leaves the visit making good parts, not promises.
Keep it cutting
Findings written up, PM schedule adjusted, wear items flagged before they become the next call.
Spindle down, or just slower than it should be?
Either one is a service call. The first conversation is free and starts today.